How AI is transforming commerce – Your guide to an AI first strategy

Products	Digital Commerce Video Commerce Platform for live shopping and shoppable clips. Virtual Content Creator Generative AI content creation platform from text, image to video. AI Hub AI Content Verifier Trustworthy, ethical AI through content verification and a central quality gate. Shopping Assistant AI-powered shopping bot for a personalized e-commerce journey. Voice Bot Multi-language AI support via voice commands for customer service. Brand Voice Generator AI tool for efficient content creation with a cohesive brand tone. Accessibility Bot NLP-powered assistant aiding users with disabilities for inclusive shopping. Knowledge Bot AI agents for text-based inquiries with timely service. Business Solutions ERP Software Cloud-based, modular deployment and individually expandable
Solutions	Digital Commerce E-commerce Solutions Powerful software solutions for successful online commerce. AI Solutions Intelligent AI solutions for retail & logistics. Warehouse & Logistics Warehouse Process Optimisation AI-based solutions for optimized warehouse and logistics processes. Logistics Software Solutions Innovative software solutions meet well-founded industry expertise in logistics. Digital Transformation Consulting Advice on processes, innovations and technologies. Software Development Development and quality assurance of continuous complete solutions or individual applications. Business Intelligence BI solutions for intelligent data analysis and use. International Sourcing Worldwide IT-expertise for more performance and flexibility. Agile Transformation Solutions and impulses for agile transformation.
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Free Whitepaper

How AI is transforming retail

Artificial intelligence is fundamentally changing retail – from personalised customer experiences to autonomous AI agents.

This whitepaper demonstrates how companies can move from isolated AI use cases to a holistic AI-First strategy. With practical examples, clear guidelines, and concrete recommendations for decision-makers.

These insights await you:

Global AI trends: drivers, investments, and growth
Empower your employees with change management and AI skills
The five pillars of a successful AI strategy
Responsible AI: how to implement ethical and legal requirements
Use cases: how OTTO, Channel21 and Manufactum create value with AI

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