October 2024

Successful introduction of the Brand Language Converter at bonprix

AI-supported brand communication

bonprix - Brand Language Converter

Otto Group one.O has realised an effective brand communication project together with bonprix and developed the Brand Language Converter. The innovative AI tool is based on GPT-4 and revolutionises the way bonprix designs its brand language.

 

Consistent and inspiring brand language


bonprix, an international fashion company, has developed the Brand Language Converter with the support of one.O and implemented it into the company's own AI assistant ogGPT. The aim of the tool is to keep the brand language, which was introduced as part of the bonprix brand relaunch in 2023, consistent across all communication channels.

The Brand Language Converter ensures that all texts reflect the bonprix DNA – inspiring, positive and brand-compliant.

 

Reliable text and content creation


The Brand Language Converter offers two key functionalities:

  • It analyses existing texts for their brand conformity and translates them into the bonprix brand language.
  • Plus, it enables users to create brand-compliant new content, such as social media posts or newsletters.

The tool is already used by hundreds of employees and acts as a virtual sparring partner that supports the creation of up to 1,000 texts per month.

“With the Brand Language Converter, we have created a forward-looking solution to make our brand language intuitive and tangible throughout the company. The tool saves time, increases efficiency and enables us to maintain the clear bonprix DNA in all texts. The tool helps us to consistently communicate our brand values such as body positivity and the joy of fashion.”


  • Katharina Brakel, Brand Language & Copywriting Manager at bonprix

“In a digitalised world, clear brand communication is crucial. The Brand Language Converter places our messages concisely and emotionally with our customers.”


  • Lars Gerber, Vice President Brand & Content Direction at bonprix

Further areas of application


The introduction of the Brand Language Converter was a first step, but the journey continues. bonprix sees potential to develop the tool further and expand it to additional languages. It is also being considered for use in other areas, such as addressing talent on the job market.

Thanks to the close collaboration between bonprix and one.O, this project shows how AI solutions can be effectively implemented in practice to successfully convey brand values and strengthen the emotional customer approach.

More details can be found in the German press release of bonprix.

More about Artificial Intelligence

Whitepaper: AI in digital commerce

Find out which application potentials artificial intelligence offers in digital commerce and what you should consider when implementing it.

Multichannel retailer uses AI-based shopping assistant from one.O.

A man in a blue shirt sitting on the couch, using a tablet and enjoying online shopping with the help of an AI assistant, with a bicycle in the background.

AI-powered virtual assistants transform customer frustration into a seamless shopping experience.

A man using an AI chatbot on his mobile device

How retailers benefit from using chatbots and AI in ecommerce.

Use 1s and 0s to compose the shape of a heart

Seven guidelines for the use of artificial intelligence and responsible cooperation between humans and machines.