Make AI your own
Building AI services requires careful preparation from IT developers and operations teams. With one.O’s AI Hub, you will understand how AI can transform your organization, empowering everyone through IT-led automation.
Easily create conversational bots and virtual agents using a unified infrastructure. Instantly access development templates and a bot starter kit for quick adaptation to various LLMs (Large Language Models) - all within a single platform that promotes responsible AI practices.
Transparency, fairness and trust
In order to proactively address the responsible use of generative AI in line with the Otto Group's values and the EU AI Act, we are developing an intelligent, ethically orientated ecosystem. It checks the output of AI models, offers alternatives and, if necessary, blocks questionable content without placing an additional burden on developers. We enable an ethically sound transformation to AI-based shop systems that reflect the values and identity of a particular brand. That way, we create maximum transparency, fairness and trustworthiness for users.
Shopping assistant
Your 24/7 online shop advisor, ready to assist customers with a range of questions while enhancing cross-selling and upselling opportunities.
Voice bot
Your multi-language AI support through voice commands reduces call center operation time and waiting times, ensuring customers feel heard and valued.
Brand voice generator
This AI-powered application helps brands create content efficiently by maintaining a cohesive tone of voice that resonates with the target audience.
Accessibility bot
This bot uses natural language processing to help people with disabilities navigate online, enabling comfortable interaction and a more inclusive shopping experience.
Knowledge bot
Your AI tool for customer care agents to manage text-based inquiries via chat and email, while providing customers with timely answers on the website.
Advantages of AI Hub: Your gateway to innovative applications
Access enterprise data in a scalable cloud infrastructure while ensuring data governance and protection.
Connect multiple data sources and data lakes effortlessly with extendable APIs.
Choose from a variety of AI model providers to meet the diverse needs of your bots and agent services.
Accelerate your time-to-market by leveraging unified AI toolkits and infrastructure for simplified development.
AI in Digital Commerce
In our free whitepaper, you will find out the potential of AI applications in digital commerce and learn about the key factors to consider during implementation.
Contact us
Do you need more information? Our experts would be pleased to assist you.
